Recent Articles

Finding a balance

So how do you achieve a good balance in your life between work and family and time for yourself? This is most likely one of the most frequently asked questions of the last few decades. These days a mother is most often a working mother due to the economic realities of modern life. It is [...]

Dealing with criticism

It is a fact of life that sooner or later you are going to face some criticism, both in your personal life and in your career. Criticism on the job can be very hard to take since our careers are so important to us. However, the way we handle criticism can help define other people’s [...]

Coping with redundancy

It is an unfortunate fact of life that along with employment comes the possibility of losing your job to redundancy. For many of us, losing a job can be a crushing emotional blow as well as financial. What you do for a living can mean much more than just a means of financial support, for [...]

Beating the competition

There are many factors involved in why a customer chooses to give their business to one organisation over another and not all of these are within your control. It’s doubly important then to take a long look at the factors you can influence and ensure that you are doing everything you can to be attractive [...]

Be a hit with your customers

Hard, steady work. Without it, little else matters. Optimism. Take a positive view, no matter what the problem. Enthusiasm. It fuels creative, innovative action. And it’s contagious – customers will pick it up from you! Individualism. Don’t be afraid to invent your own way of doing things, if it works and it doesn’t harm the [...]

15 steps to creative success

Decide what you want to do (or be). Trust your crazy ideas. Act on your creative impulses. Take a daily step or action toward your goal. Form creative alliances. Develop a checklist/timetable/plan. Break routines. Remind yourself of the value of your goal. Visualize yourself succeeding. Keep at it. Have fun. Keep growing and learning. Develop [...]

Tips for business success

Most of us, whether we are just starting out in our careers or have the grey hairs to attest to all the lessons we have lived through in our working lives, can do with a bit of help now and then. Engage your sense of humour and lets see what tips we can find to [...]

Tips on remembering names

We have all been in that dreaded situation before, you are introduced to someone, you shake their hand and moments late you can’t remember their name. You fumble around in the conversation, hoping to gain some clue as to the person’s identity before you are found out. The ability to recall the names of those [...]

Adverts – how many times…?

Adverts – how many times…?

Well… this will give you an idea. . 1. The first time people look at any given ad, they don’t see it. 2. The second time, they don’t notice. 3. The third time, they are aware that it is there. 4. The fourth time, they have a fleeting sense that they have seen it somewhere [...]

Kindness to a stranger

It was a bitter, cold evening in northern Virginia many years ago. The old man’s beard was glazed by winter’s frost while he waited for a ride across the river. The wait seemed endless. His body became numb and stiff from the frigid north wind. He heard the faint, steady rhythm of approaching hooves galloping [...]